This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
- Cancellations will only be considered if the request is made 2 days of placing the order. However,
cancellation requests may not be entertained if the orders have been comrnunicated to such sellers
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product is out for delivery, In such an event, you may choose to reject the product at the doorstep
seetal saree does not accept cancellation requests for perishable items like flowers, eatables, etc
However, the refund / replacement can be made if the user establishes that the quality of the
product delivered is not good - in case of receipt of damaged or defecue items, please report to our customer service team. The
requesr would be eniertained once the seller merchant hsted on the Platform, has checked and
decrmimned the rame at its own end This should be reported nithin 2 days of reeeipt of products.
in case you feel that the produet received is not as shown on the site or as per your expectations,
you anietoring it to fe nouce of omr eusiomet periee wthin 2 days of recering the produes The
customer service team after looking into your complaint will take an appropriate decision - In case of complaints regarding the products that come with a warranty from the manufacturers,
please refer the issue to then.
In case of any refunds approved by seetal saree. it will take 2 days for the refund to be processed
to you